Privacy Policy
Effective Date: May 10th, 2025
Balanced Vitality Dallas (“Balanced Vitality,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy (“Policy”) explains how we collect, use, disclose, and protect personal information through our services and on our websites and platforms that link to this Policy (collectively, the “Site”).
1. Scope
This Policy applies to personal information provided to or collected by Balanced Vitality Dallas in connection with your use of our services or the Site. In certain cases, we may provide a separate privacy notice that governs specific data practices instead of this one.
If you provide us with personal information about someone else, you are responsible for obtaining any necessary consent required under applicable privacy laws.
2. Personal Information We Collect
We may collect the following categories of personal information:
Contact Information: Name, email address, phone number, and mailing address.
Health Information: Information related to your physical or mental health, submitted through use of our services.
Usage Data: IP address, browser type, geolocation, device identifiers, and activity on our Site.
Communication Data: Records of communications via email, phone, or other channels.
Financial Information: Payment information, collected via third-party processors.
Commercial Data: Services inquired about or purchased, appointment history.
3. How We Collect Information
We collect personal information in the following ways:
Directly from You: When you submit information via the Site or in connection with our services.
Automatically: Through cookies and tracking technologies.
From Third Parties: Such as service providers or payment processors.
4. Use of Personal Information
We may use your personal information to:
Provide and manage services;
Communicate with you about appointments or service updates;
Improve and optimize our Site and offerings;
Comply with legal obligations;
Detect and prevent fraud or misuse;
Fulfill other purposes disclosed at the time of collection or with your consent.
5. Disclosure of Personal Information
We may disclose your personal information in the following circumstances:
To Employees and Contractors: Who need access for legitimate business purposes.
To Service Providers: Who assist with operations, including hosting, data analytics, or payment processing.
To Legal Authorities: If required by law or to protect rights, safety, or property.
As Part of a Business Transaction: In the event of a merger, acquisition, or similar event.
With Your Consent: For any other specific purpose you authorize.
We do not sell personal information for monetary compensation.
6. Cookies and Tracking
We may use cookies and similar technologies to understand user behavior, improve the Site, and ensure functionality. You may set your browser to refuse some or all browser cookies; however, doing so may affect the functionality of the Site.
For interest-based advertising and analytics, we may use tools such as Google Analytics. You can opt out of Google Analytics by visiting https://tools.google.com/dlpage/gaoptout.
7. Your Privacy Rights
Depending on your location, you may have rights under applicable data protection laws, including:
Right to access your personal information;
Right to request deletion;
Right to correct inaccurate information;
Right to opt out of certain types of processing, including targeted advertising;
Right to withdraw consent where applicable.
You or your authorized agent may exercise these rights by contacting us at:
Email: appointments@balancedvitalitymd.com
Phone: (214) 769-1560
We may need to verify your identity before processing your request. You will not be discriminated against for exercising your rights.
8. Data Retention
We retain personal information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. The retention period depends on the nature of the data and applicable legal requirements.
9. Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no system can be guaranteed to be 100% secure.
10. Third-Party Links
Our Site may contain links to third-party websites or services, including appointment platforms or patient portals. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.
11. Children’s Privacy
We do not knowingly collect personal information from children without verified parental consent. If we learn that we have collected information from a minor in violation of applicable law, we will delete it promptly. Please contact us if you believe this has occurred.
12. International Use
If you access our Site from outside the United States, please note your information may be transferred to and processed in the U.S., where laws may differ from those in your country.
13. Policy Updates
We may update this Policy from time to time. If material changes are made, we will notify you as required by law. Please check this page periodically for updates.
14. Contact Us
If you have any questions about this Policy or our privacy practices, please contact us at: appointments@balancedvitalitymd.com