HIPPA - Privacy Policy for Balanced Vitality Dallas

At Balanced Vitality Dallas (“Balanced Vitality,” “we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and share your personal information when you interact with our services or visit our website. It also outlines your rights under applicable privacy laws.

1. Personal Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email, phone number, and mailing address.

  • Health Information: Health-related data you submit for appointment scheduling, consultations, or treatment. This may include sensitive information protected under applicable laws.

  • Commercial Information: Details about the services or products you purchase or inquire about.

  • Usage Data: IP address, device/browser information, and how you interact with our website.

  • Communication Records: Information you provide via forms, calls, emails, or chats.

  • Payment Information: Collected securely through third-party payment processors.

2. How We Collect Information

We collect information:

  • Directly from you (e.g., when you fill out forms or contact us).

  • Automatically via cookies and tracking technologies on our website.

  • From third parties, including service providers and marketing platforms.

3. How We Use Your Information

We use your information to:

  • Provide and personalize our services.

  • Respond to inquiries and customer support needs.

  • Process payments and schedule appointments.

  • Improve our website and service offerings.

  • Communicate with you, including sending updates or promotions.

  • Comply with legal obligations or protect against fraud or misuse.

4. Sharing of Information

We may share your information with:

  • Trusted service providers (e.g., web hosting, payment processors).

  • Third-party tools (e.g., OnPatient portal, Google Maps) for service functionality.

  • Marketing and analytics partners (e.g., Meta, Google Ads) for interest-based advertising.

  • Government or legal authorities if required by law.

  • In a business transaction, such as a sale or merger of our practice.

We do not sell your personal information in exchange for money, but certain advertising practices may qualify as "sharing" under privacy laws. You can opt out of these practices at any time.

5. Cookies & Tracking Technologies

We use cookies and similar tools to improve your website experience and gather usage data. You can manage your cookie preferences through your browser settings or by clicking the “Consent Preferences” link at the bottom of our website.

6. Your Privacy Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal information.

  • Opt out of certain types of data processing (e.g., targeted advertising).

  • Withdraw consent, where applicable.

To exercise your rights, email us at appointments@balancedvitalitymd.com, call us at (214) 769-1560, or use our contact form online.

We honor Global Privacy Control (GPC) signals for opt-out preferences where legally required.

7. Data Security & Retention

We use industry-standard security measures to protect your data. However, no method of transmission over the internet is fully secure. We retain your information only as long as necessary for business, legal, and service purposes.

8. Third-Party Links & Tools

Our website may contain links to third-party platforms (e.g., OnPatient, Google Maps, Facebook). These are governed by their own privacy policies, not ours. Please review those policies before providing any personal information on those sites.

9. International Visitors

Our site is hosted in the U.S. If you’re visiting from outside the U.S., please be aware that your data may be transferred to and processed in the U.S.

10. Children’s Privacy

We do not knowingly collect personal information from children under 16. If we become aware of such data, we will delete it immediately.

11. Updates to This Policy

We may update this Policy from time to time. Any changes will be posted on this page with the revised date. Your continued use of our site and services after any updates means you accept the revised Policy.

Contact Us

For any questions or to exercise your rights, contact us at:
Email: appointments@balancedvitalitymd.com
Phone: (214) 769-1560